As used in these Terms, "we" “our” and “Company” refers to Advanced Cleanse. "You" refers to any user of this web site. This offer is available only to persons age 18 or over (or the legal age of majority in their state of residence) with a U.S. shipping address.
1. TRIAL OFFER TERMS AND CONDITIONS
We are so confident you will love our product that we offer a trial period for you to see for yourself. We will send you your first order of our product and you will have (14) days to try it out and if you don’t want to continue for any reason, you may cancel your order for future shipments. To cancel and avoid further charges, call our customer service line toll free at 1-877-268-8310. Live customer service agents are available 9am to 9pm EST on Monday to Friday, 9am to 5pm EST on Saturday, and closed on Sunday. If you cancel your order within the (14) day trial period upon receipt of your cancellation request, you will not be charged further. If you cancel your order before the end of the (14) day trial period, you will not be charged the one time Membership Fee. When you call our customer service line, we will issue you a Return Merchandise Authorization (“RMA”) which you may use to return the unused portion of the trial product (even if it is empty). You will never be billed again and incur no further charges or fees, beyond shipping and handling, so long as you return the Product within 30 days from cancelling your order (even if it is empty). By cancelling your order during this trial period you’ll have no future commitment, obligation or hassle. Please note that we cannot process packages marked "Return to Sender." Returned packages must have an RMA number to ensure accurate processing and cancellation of your order. For more information, please see the “PRODUCT RETURN” section below for simple instructions on how to return the product and how to avoid getting charged for product that you want to return.
2. MEMBERSHIP PROGRAM
When
you enroll in our membership program ("Program"), we will charge the
card the card you provide the activation fee specified on the order
checkout page and send you a trial supply of Advanced
Cleanse. If you contact customer service to terminate your
enrollment within (14) days of the date that you enroll in the Program,
you will not receive any additional product and you will not be charged
anything else. Your enrollment date is the date that you
submit your order for the trial product. All orders are shipped within
two business days.
If you do not cancel
within (14) days of the date that you enroll in the Program, we
will charge the same card you provided at enrollment the one time
membership fee of $169.95 ("Membership Fee"). Then,
beginning about (31) days after we charge the Membership Fee to your
card and every (31) days thereafter, we will send you a fresh monthly
shipment of the product and charge your card $12.95 ("Monthly Charge")
when each supply ships. You can cancel monthly shipments and
avoid further Monthly Charges at any time by contacting
customer service at our customer service phone number of
1-877-268-8310. Live customer service agents are
available 9am to 9pm EST on Monday to Friday, 9am to 5pm EST on
Saturday, and closed on Sunday.
3. PRODUCT RETURN
To return a Product for an exchange due to shipping damage or when cancelling your order during your 14 Day Trial Period, you will need to obtain a Return Merchandize Authorization (“RMA”) number by contacting the customer service phone number of 1-877-268-8310. Live customer service agents are available 9am to 9pm EST on Monday to Friday, 9am to 5pm EST on Saturday, and we will be closed on Sunday.
An RMA number can ONLY be obtained by contacting the customer service department by phone as directed above. Please note that we cannot process or exchange Product marked "Return to Sender" or sent to us without an RMA number. To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. Returned Products must be sent to the following address: Advanced Cleanse, 3 Athinodorou Street, 2025 Dasoupoli, Strovolos, Nicosia, Cyprus.
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
4. SATISFACTION GUARANTEE (within 14 Day Trial period)
If you are unsatisfied with our Product for any reason, simply cancel your order by contacting the customer service phone number of 1-877-268-8310. Live customer service agents are available 9am to 9pm EST on Monday to Friday, 9am to 5pm EST on Saturday, and closed on Sunday before your 14 Day Trial Period expires. Upon contacting Company and cancelling your order, you will be provided with a Return Merchandise Authorization (“RMA”) number. After canceling your order, you will have 30 days to return the unused portion of the Product, or if it is empty, just return the empty bottle to our Company. You must write the RMA number on the return packaging in order to avoid being billed for the Product. If you follow the procedures outlined in this paragraph, you will not be charged for the Product you received during the 14 Day Trial Period. Regardless of whether you timely cancel your order, Company will not refund or credit any shipping and handling charges for any Product that was shipped to you.
5. REFUND POLICY AND FRAUD
We refund all cases of fraud and unauthorized transactions included shipping and handling charges. Additional refunds are issued at the discretion of the company. We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected credit card fraud. We may, in our discretion, require further authorization from you such as a telephone confirmation of your order and other information. We reserve the right to cancel, delay, refuse to ship, or recall from the shipper any order if fraud is suspected. We capture certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any Web Site order is suspected to be fraudulent, we reserve the right, but undertake no obligation, to submit all records, with or without a subpoena, to all law enforcement agencies and to the credit card company for fraud investigation. We reserve the right to cooperate with authorities to prosecute offenders to the fullest extent of the law.
6. HOW TO CANCEL YOUR ORDER OR TO CONTACT US
To cancel your order and avoid further future charges, call our customer service line toll free at 1-877-268-8310. Live customer service agents are available 9am to 9pm EST on Monday to Friday, 9am to 5pm EST on Saturday, and closed on Sunday. Upon receipt of your cancellation request, you will not be charged further. If you cancel before the end of the (14) day trial period, you will not be charged the one time Membership Fee.
You may also contact us at the customer service phone number to change your shipping address or other account information.
For inquiries or other matters not related to cancellation, you may also contact us by writing to Advanced Cleanse, 3 Athinodorou Street, 2025 Dasoupoli, Strovolos, Nicosia, Cyprus or sending email to support@tryadvancedcleanse.com
7. YOUR REPRESENTATIONS
You represent that you are at least 18 years of age and that you will not permit a person under 18 to order, or use, the products and services offered on this website. You represent that the information provided by you when placing your order is up-to-date, materially accurate and sufficient for us to fulfill your order in a timely and efficient manner. You are responsible for maintaining and promptly updating your account information with us and keeping such information (and any passwords given to you for the purposes of accessing the Website and/or purchasing Products) secure against unauthorized access. Unless agreed otherwise or required by applicable law, any warranties provided in relation to the product only extend to you on the understanding that you are a user, and not a reseller, of the Product. You shall not re-sell, re-distribute or export any Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. FOREIGN TRANSACTION FEES
In some instances, billing for your product, membership fee or shipping fee may originate from outside of the United Sates and in some occasions, your financial institution may charge a fee for processing this payment. You are responsible for these processing fees assessed by your financial institution.
9. PRIVACY
Please review our online privacy policy for information about our collection and use practices with respect to your personal information provided by you through use of this site.
10. TERMINATION
We reserve the right to terminate your access to or use of this Website and/or your subscription to the product should we believe that you have violated any of the terms of this Agreement or if we believe you have sought, in bad faith, charge backs, credit backs, Product returns, discounts or any other conduct designed to injure, harass or disrupt this Website or the Company’s business operations.
11. PRODUCT DISCLAIMER
The product sold on this web site and any statements made about the product have to been evaluated by the Food and Drug Administration. The product is not intended to diagnose, treat, cure, or prevent any disease. Please consult your physician before using this product.
12. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES
By using this web site, placing a trial order, or participating in the Program, you agree that we and our owner(s), parent, subsidiaries, affiliates, agents, representatives, and employees will have no liability whatsoever for any injuries, losses, claims, damages or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, resulting from any use of the web site, the trial offer, the Program, or any product or service offered on this web site, any failure or delay by us in connection with the web site, the trial offer, the Program, or any product or service offered on this web site, the performance or non-performance of the web site, the trial offer, the auto delivery program, or any product or service offered on this web site by us, even if we have been advised of the possibility of such damages. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, communications line failure, theft or destruction, or unauthorized access to, alteration of, or use of your information. Notwithstanding this disclaimer, if we are found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in this paragraph, then our liability will in no event exceed, in total, the sum of $100.00.
We make no warranty of any kind regarding the web site, the trial offer, the Program, or any product or service available on this web site, each of which is provided on an "as is" and "as available" basis. We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade. We are not responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to the web site, the trial offer, the Program, or any product or service offered on this web site, including without limitation that they will be error-free, or as to the accuracy, completeness and timeliness of any content or information distributed with respect to them. Some states do not allow the limitation of liability and disclaimer of implied warranties, so the disclaimers and limitations above may not apply to you.
13. MISCELLANEOUS PROVISIONS
The laws of the State of Florida, without regard to its conflict of law principles, will govern these Terms.
These Terms make up the entire agreement between us and you relating to the this web site and the products or services offered herein and replace any prior understandings or agreements (whether oral or written) regarding the web site the products or services. If any of these Terms shall become invalid or unenforceable, the remaining terms shall remain in full force and effect.
These terms and conditions apply to ALL transactions made on or through this Website. This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest your agreement to the terms and conditions in this document by any act demonstrating your assent thereto, including clicking any button containing the words “I agree” or similar syntax, or by merely accessing the Website, whether you have read these terms or not. It is suggested that you print this form for your personal records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, “Terms”). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
This Agreement and the rights and liabilities of the parties hereto inure to the benefit of their respective successors and assigns. Company may assign this Agreement to any successor entity. Customer may not assign without the written permission of Company.
If for any reason a court of competent jurisdiction or an arbitrator finds any provision of this Agreement, or any portion thereof, to be unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of these Terms and Conditions will continue in full force and effect.
In the event any Party shall commence any claims, actions, formal legal action, or arbitration to interpret and/or enforce the terms and conditions of this Agreement, or relating in any way to this Agreement, including without limitation asserted breaches of representations and warranties, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorney’s fees and costs incurred in connection therewith, including attorneys’ fees incurred on appeal.
The Website, and all content appearing therein, are the sole and exclusive property of the Company or its licensors. No license or ownership rights in or to any content of the Website are conveyed to you by reason of this Agreement or your purchase of Product. The Website and its content are protected under the laws of copyright and trademark. Unless otherwise permitted by law, you may not copy, republish or transmit any portion of the Website without Company’s prior written consent.
No waiver of or by Company shall be deemed a waiver of any subsequent default of the same provision of this Agreement.
All headings are solely for the convenience of reference and shall not affect the meaning, construction or effect of this Agreement.
Company reserves the right to change any of the provisions posted herein and you agree to review these terms and conditions each time you visit the Website. Your continued use of the Website following the posting of any changes to these terms and conditions constitutes your acceptance of such changes. Company does not and will not assume any obligation to provide you with notice of any change to this document and you acknowledge and agree to same. Unless accepted by Company in writing, you may not amend these terms and conditions in any way.